YES start a BOI! In the past many have been able to get back something or work it out. I am sorry you are going through such BS. I have only one non visual trio of animals. They came from a reputable breeder with photo ID and signed genetic guarantee. This year should produce visuals from this trio. Jerks like this guy makes it hard for smaller breeders to sell legitimate HETS. I wish you luck in getting this situation resolved.