I did shoot over an E-mail in regards to them asking about shipping lead times. but i wanted to hear from others as well, mainly on their experiences with them, (did they give an accurate ETA on shipping time, was it delayed, or extended without notice, where you informed at time of purchase of any delays, informed along the process, Etc) and this is far from a thread dogging a company. I am used to building them myself, but the misses wants the pre-fabbed so thats what we are going for. Thanks for the suggestion on the room humidity, have not checked that, only the tubs they are in.