Boaphile RhinoRaxx?

[zeion97]

I have spent alot of money with Boaphile. I still have some old RhinoRaxx and have sold several - some to people on this forum.

I also owned many of the 421 cages. I have sold most of those off. Just not a big fan.

The racks are fine. They are thin and they will sag over time, but they are bascially just as good as any other rack on the market that is made from PVC.

With cages, I also experienced cracking and bowing. The bent portions of the cages cracked on some, and the roofs bowed under the weight of the Pro Products radiant heat panels. Then again, I know many people who have had their Boaphiles for years without any issues - cest la vie...........

As far as cages go, RBI makes an excellent cage and the APs, while nice, will bow also.

IF you can afford them Freedom Breeders and ARS racks are definitely the way to go. If not, RBI and AP make very nice racks.

The lead times are often all the same. This is where the critical difference between the "Boaphile", Ali at AP and Rich G. at RBI comes into play.

If there are delays, Ali and Rich will correspond with you. In my case, this past December on a large arboreal cage, AP refunded my shipping costs due to the cages being sent past their due date.

With Jeff Ronne, customer service can run the gamut from OK to non-existant. There are many threads on the BOI in which people have complained about his customer service issues. Some people are lucky to catch him on the phone, some have to call repeatedly and still others find that their e-mails go unanswered - even after spending money ordering his products.

The fact that AP and RBI offer a good product at a fair price is well known, as is the fact that Boaphile has customer service hiccups.

Having spent alot of money over the years on racks and cages, and having been left high and dry by delays and damaged product, my business will be with Ali, Rich G. and Lindy at FB.

You could always catch him at the NARBC show like I saw someone do on Saturday, and complain.