So... I work at one of the aforementioned stores (which I probably shouldn't be specific on just in case lol), however I groom dogsAs much as I wanna jump in and say, "don't hate on us! You just have a bad store!" I can't because.. well, I know better. We aren't allowed to feed live, and quite honestly I'm glad because we hire the general public, not specialists, and I can't imagine the damage we'd see if there were live feeders. I got my normal from work, and she was a super picky eater. Turns out, all she wanted was live. Now, she's big and healthy.
Fast forward to now... we have a tiny BP who won't take f/t, and there's nothing we can do but try and offer it. I really wanna sneak in a hopper and feed it, but I'd lose my job. One of my favorite petcare coworkers said they had one in a similar situation, and one of her friends bought it so they could feed it live, and then took it back to return it. Admittedly, not the best idea, but at least it ate.
We have a chain puppy mill pet store out here too called Petland that also sells reptiles. I've never been in one (although I'll have to shortly because my reg stores don't have any hoppers), but my friend's cousin bought a BP there. They told her it didn't need a heat source and to feed it once a month. It died in December... makes me want to punch them.