I did not go into the store with an agenda. As I said above had there been something there I liked or was interested in, then I would have picked it up. If I cannot see the animals then I do not know if there is anything I want to take home. I am in fact looking for a normal black back female, which is not unheard of to find at a pet store. I do not expect them to have my same enthusiasm for reptiles, however, I do expect a manager at a pet store to be able to move an animal so it can be seen when it is HER JOB. I do not care how much she is paid, it is her job to handle and sell pets and pet related goods. If she is not capable of that then she should not be working there.