[QUOTE=Mike41793;1730962]
Quote Originally Posted by zeion97 View Post
Thanks! To be honest i am trying to stray away from the Boaphile for that reason... NO contact. I can not do that, this may be considered selfish but if I spend my money I expect a reply and contact, especially if it involves waiting. Thanks for the detailed reply though.


I dont think thats selfish at all, I feel the same way. If you're choosing to spend money on something and give him business then the least he could do is give you feedback on the progress. As long as you're not calling or emailing him every 5 minutes, he should be able to get back to his customers.
lol. True. But I've seen post from people saying they attempted contact every few days, then after a few weeks starting asking daily. I came across another post on my phone awhile back where someone said they waited two months and NEVER got a response BUT received the rack after 10 weeks? (not sure but it was at least 10)

could these incidents be the "rare" ones, yes, BUT after all I've read Id assume they're the basic.

IMO this is something that shouldn't happen. I know he has alot of racks to build but he could at least communicate better IMO. (i have had no experience with him as of yet)