Sorryvi meant lower I was thinking higher acid levels. Thanks for the correction. Also I would reccomend buying some zoomed reptisafe water conditioner. And most likely the ph will be higher in alkaline then acid. But that zoomed stuff will reduce chlorinine and ammonia from your water supply and reduce your ph as well. So if your ph is low then obviously don't use it. If you live in an apartment you need to report it or renting and if you live in a house then you may wanna call someone to check your water supply cause it is not good for you either. But just do a ph test and if it is between 6-8 then your problem is most likely somewhere else.