I think everyone would be less apt to think something was up if you had posted on another post first, it does seem rather odd. And you say anonymous like everyone here doesn't have a user name, avatar pic and some know each other in "real life". When you purchase something online you do so with some anonymity but if the op has issues with the customer service they have the right to voice them.
I personally have used big apple herp on one occasion to purchase their thermostat. It's not the greatest but it gets the job done.
Why are you making your personal crusade as a new member of a forum to defend a company that isn't yours?
sent from my EVO
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