I haven't bought any animals from Petsmart or Petco, but the quality of care varies between these stores. Definitely some of the Petcos are doing a good job, and some Petsmarts aren't. You have to treat each individual store just as you would any other individual pet store--if one Petco is bad, it doesn't mean they all are. If one is good, it also doesn't mean they all are. The name means very little--it's all about the management and the employees.
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