I personally have had to pay 800 dollars in vet bills to keep my 300 striped spyder morph BP alive that I bought from him. He refused to answer my emails past me asking him advice on what was going wrong with it saying it was normal behavior and would go away with time. This snakes kidneys were failing and it had fluid retention from an injury it had recieved before we purchased it. Luckily we have a very good exotic animal vet who could keep her alive, but she still almost a year later isnt 100%. A horrible company to do business with. Expect NO COSTUMER service past the sale. I reported his practice to the NARBC because that is where I bought it and they have a rule against selling sick animals.... didnt hear back from them either though....