Yes, we have 1100 stores but not each and every one of those stores are bad. I will admit, I have heard horror stories and even seen videos of people working undercover at Petsmarts and it is disgusting and a few times, it made me think about why I was even working for this company. Then I remembered. Ever since I was young, I've wanted to work with animals. On this forum, I see post after post after post of people having bad experiences with Petsmart and I thought to myself "Wouldn't it be great if I could work for Petsmart and be able to give people the right information? I could help the animals, and educate people."

So that is what I did. I got a job at Petsmart and my store has completely turned around. Where another store in our area has a full to bursting sick room, we have only 2 birds (one has made a full recovery. We just can't put her on the floor yet), a mouse, and a hamster. We also have a corn snake that I've been working with. We no longer have dying bearded dragons. And if it wasn't for the people who send us fish sending us sick Mollies and albino corys then our fish keeping would be awesome! Our tanks are always so clean!

So when people on here talk about how horrible Petsmart is and how idiotic the employees are, I take a look at the changes my coworkers and I have helped make in our store and I am proud of what I do. Even if I could make a difference in the life of just that one corn snake we have in the back, then I am proud of what I do for a living. Petsmart isn't a bad company. It just hires uneducated people. But when you have a group of people like I work with, who love the animals and are willing to learn about the animals we sell, you have a good store.

I'd love to start my own exotics pet store one day, but I would by no means do it because I hate Petsmart. If anything, the small pet stores around the area are worse than ANY Petsmart in my area. (except Off the Ark, but I don't shop there mainly due to distance)