What is interesting is I have 2 "Welcomes" in my canned replies now. Mine and Jim Smith's - lol. Don't know how that happened but at least my canned replies works now. I will delete his canned reply from my canned replies though.
Testing:
Hello. Glad to see you could make it. We've been expecting you for some time now.
Jim Smith
Welcome to BP.netPlease feel free to ask any questions you may have!!!
I can't delete Jim's from my canned replies as it says it is a "shared reply" and there is no delete button for it?