Canned Replies not working for me

[j_h_smith]

Okay Nate, I think I know what's happening, I just don't know why it's happening.

When you click on Reply to Message, you get the new screen with the cursor flashing within the new message body.

When you click on your Canned Replies, the cursor goes away from within the body of the message. If I'm not mistaken, when you do this with the old software, the cursor would always continue to blink within the body of the message. So, for some reason, it's losing it's place within the body of the message when you click onto your canned replies.

My guess is that when you lose the blinking cursor the canned reply can't copy your repliy to the body of the message. Seems like it gets lost.

Maybe this will help.
Jim Smith

[Nate]

OK - I updated some code - please try now and let me know if it works.

Also, do you have some of your canned replies set to "Shared" ?

I can see them - and just want to make sure you meant to do that

[j_h_smith]

OK - I updated some code - please try now and let me know if it works.

Also, do you have some of your canned replies set to "Shared" ?

I can see them - and just want to make sure you meant to do that

Hello. Glad to see you could make it. We've been expecting you for some time now.

Jim Smith


This is a test.

Hello. Glad to see you could make it. We've been expecting you for some time now.

Jim Smith

This is a test.



Okay it seems to be working now.

Thank You!
Jim Smith

[Fallguy]

Please work. Please work.

[Fallguy]

Woo Hoo!!!!!!

I think I am getting the hang of this beta tester thingy...

[Boanerges]

What is interesting is I have 2 "Welcomes" in my canned replies now. Mine and Jim Smith's - lol. Don't know how that happened but at least my canned replies works now. I will delete his canned reply from my canned replies though.

Testing:
Hello. Glad to see you could make it. We've been expecting you for some time now.

Jim Smith


Welcome to BP.net Please feel free to ask any questions you may have!!!




I can't delete Jim's from my canned replies as it says it is a "shared reply" and there is no delete button for it?

[j_h_smith]

What is interesting is I have 2 "Welcomes" in my canned replies now. Mine and Jim Smith's - lol. Don't know how that happened but at least my canned replies works now. I will delete his canned reply from my canned replies though.

Testing:
Hello. Glad to see you could make it. We've been expecting you for some time now.

Jim Smith


Welcome to BP.net Please feel free to ask any questions you may have!!!




I can't delete Jim's from my canned replies as it says it is a "shared reply" and there is no delete button for it?

I'll remove my "Shared" setting, and it should go away.

Jim Smith

[j_h_smith]

It should be gone now!

Jim Smith

[Boanerges]

It should be gone now!

Jim Smith

It's gone now!! Thanks