Ok, it's been 24 hours since the animal's departure from my location.

I have been provided with photos that cannot determine the validity of a DOA, so a video was also e-mailed and I was willing to completely make this right and refund everything including shipping. I have requested the reptile be frozen, and sent back to me immediately but the customer decided to send him back by USPS 2 day service - from what I gather, this is not legal?

Also, upon verification of other venues I also have noticed that the package was never signed for, and according to the courier there was no one available to sign and therefore left at the front door.

I believe it is common sense to have someone be present for the signing of such delivery, is it fair to say I am no longer liable for this loss?