If it comes down to it we're willing to do whatever. Honestly, I just think they're ignorant. They don't know what kind of snakes they are in the first place so that should tell you something. We have many resources including this site to use for our case if we need to. I saw my RD about three times today and he didn't even say anything to him about me not responding to the note saying I need to call him so we'll see what happens. Thanks for the support guys. I'll post with updates if anything happens.