They don't know much at Petsmart either. I buy frozen there, and their reptile "expert" asked me what kind of snake I had. When I told her I had a BP, she started rattling off some very false information about how Balls are notoriously good eaters. Haha. I told her that I have no problem feeding mine, but that all of the research I've read says that she is wrong. She also claimed that her Ball was 7 feet long and eating rabbits at 1 year old. I told her that I didn't think we were talking about the same animal and she told me that I needed to do some more research to make sure I was keeping my snake correctly. Haha. It's funny how some "experts" are.