Have you taken a look at the care sheet on here to ensure that your temps are in line?
Do you have 2 hides?
What substrate are you using?
What are you using to heat your enclosure and what type of enclosure is it?
If you are using an under the tank heater is it regulated by a thermostat?
What are you using to measure your temps and what are the temps on the cool side and the warm side?
Sorry I posted like this to make it easier for you to answer.
If there is stuck shed there is a bunch of threads on here that you can search. A warm...NOT HOT bath usually will help. But there are allot of other ways that are very detailed.
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