Quote Originally Posted by West Coast Jungle View Post
I will never use UPS again.

My mother has a business shipping medical supplies internationally and has warned me never to use UPS. She told me they are the biggest company and have the "who cares" customer service policy because they still get mega business. They have destroyed many a package on her and we are talking medical equipment worth many $1,000's.

I made the mistake of using them and it cost me a pair of albinos. they lost them for 4 days. I hand delivered that box of live to a UPS station and as I am telling the guy they are live animals (also written in bold letters all over the package) the guy is spinning the box and I had to stop him! Never again.

Jake I am sure you will only get more frustrated trying to contact them as their customer service by far the worst.

Now I only ship Fed Ex or Delta Dash.

I have heard too many UPS nightmares and this is just another.
fedex ground is really bad here just like you shared with ups. really it depends on the area. i also had ups put a snake in a cooler because it said perishable on the box, which it did say right above live harmless reptiles!