I built a rack last week that I shipped out, and yesterday I received an email that t was destroyed during shipping, along with graphic pictures. It was broken into pieces. Even the Rubbermaid tubs that were in each slot were cracked and missing pieces of plastic. I couldn't believe the pictures. The driver had to have thrown the box off the truck or something for the amount of damage there was. I'm going to take care of it and make sure the customer is happy, but I needed to vent.