Quote Originally Posted by Zuri Indigo View Post
Man idk I got it and it's all scratched up. And there are broken pieces. I emailed them about it and haven't heard from them yet it's been a few days.

I'm trying to go ahead and put it together. When you pay this kind of money for something you want it done right not be all scratched up etc.

I tried to buff it out and the scratches aren't coming out.

I'm making a YouTube video about it to post on my channel of the scratches and the broken pieces. The broken or cracked I should say pieces are probably fed X's fault. But the communication is garbage.
Call them. Ali always answers the phone. Tell her what’s broken/damaged and I’ve heard they’ll send replacements right out.
That being said, their email responsiveness leaves much to be desired as of recently. I love their products but I never received a response from the last contact I tried to make with them over two months ago. Ordered and received a custom cage from another manufacturer in that time frame.


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