Dwarf retic still not calming down

[Albert Clark]

Most breeders and shop owners will not replace a snake because it's doing what a snake does. I am sure he doesn't want to go through the process of taking the hin back and quarantining this snake just because he is a bit temperamental.
When you get into this hobby you just have to accept that you will own some snakes that are very defensive and don't tolerate handling, they are wild animals and unpredictable. It just comes with the territory.

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Well actually a breeder or shop owner should stand by their products. Most retics are nippy and the op has mentioned he has experience with the species and has tamed down other animals including retics. This particular retic is apparently a extraordinary animal with a customer who is totally dissatisfied with the animal. I think this case requires extraordinary reconsideration for a animal who is more than just "temperamental". Quarantining is something we all do and should not be a determining factor in a decision to satisfy a customer. Especially a customer who spent quite a bit of time and money into a animal that they( the breeder) produced. That also is a reason people buy from top notch breeders is bc they expect the breeder to go the extra mile. Pet shops? Not so much.