So I just called Pro- Products to order an RHP for my neonate GTP enclosure....(its hard white plastic and similar to a exo terra in appearance).

I thought I was calling to order a simple RHP...instead I get a 15 minute lecture on how this guy (dont remember his name) is one of the oldest GTP keepers in the US and has been keeping them longer than anyone else....he then tries to convince me I DONT need a RHP for my neonate enclosure and should just buy the biggest sized RHP I will need for the adult GTP enclosure instead (I am building a 36x36x32 enclosure)...Meanwhile I am going off what the GTP breeder (Ryan Burke, who is an amazing guy!) and Greg Maxwell both recommend.

The Pro products dude then asks about how I keep my other snakes (8 AP T8s for the BPs and 2 vision 422s for the SD/D retics) controlled by 2 Herpstat 4's and using Reptile Basics THG heat tape....he proceeds to tell me I'm wrong and that my entire collection is at severe risk for catching fire and burning down.

It was everything I could do to not tell him F OFF and hang up on his ass.....I finally was like "are you going to sell me a RHP for my GTP or not?" after that it was finally business.

Thoughts? Opinions? Am I wrong for being a bit pissed off right now?