Oh where to start... I'm not sure why Rob is so fired up over this. Mike posted his experience. That is all. Like Kodie said, what about the boi? You can bet that If I had a less than pleasant experience with a purchase, I'd post about it. If nothing else so others can at least be wary/cautious doing business with said person.
That being said, If I purchased a snake that died within 10 days, I certainly wouldn't want another animal from the same place. If a full refund wasn't an option, then I'd just be up poop creek and out the money. So while them offering credit or another animal would be a nice jesture on their part, it would not be a solution, if it were me. So it would boil down to policy , and customer is just sol. Which is what happened here.
Also, I don't think it's that big of a leap to another species if you have snake experience, general snake info, and have done research on said species. Mike is not new nor an idiot.
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