Fine, and I never said ALL of them are bad just most of them. Could be people don't post their good experiences with them. Media tends to have take a liking to bad news and talk about it more frequently maybe people and society do this too. As far as buying a snake from them, personally I would buy from a breeder and if I had to get local I would go with Critter Barn because I know without a doubt that all of their snakes are at least very healthy and quality animals even if they are slightly uneducated. As far as bedding, bulbs, heat pads Critter Barn is cheaper and especially their rats. Petsmart is WAY overpriced for rats at $13 with tax for six small mice and I can get six jumbos for half of that price at CB. Not that I feed mice anymore.