So he was quoting a third party? Who's the third party? Is SHE official or was she talking from another third party(fourth party?)? Info sent to him? Is he an official PR guy for Cullen? Or did he get some email forwarded from some woman who might have written it or might have gotten it as a forward.. etc?

I'd want more definitive word before embarking on a potentially embarrassing email flood to an official who MIGHT be considering leniancy or stepping in to correct some wrongs, but would get irked over a bunch of angry letters of people telling him what he SHOULD or MUST do. Just me, though.