Injured Petsmart BP

[Slicercrush]

So recently, I was hired at a Petsmart about 20 minutes away from my home as a small animal department worker. As much as I don't often agree with how these chains work, I found the staff to be very knowlegable so far, and all well trained, my two managers even keep BPs and many of the other creatures they sell. That being said, their sick room can be pretty depressing. All animals that are found sick are sent straight to a vet, thank god, and afterwords its up to us to make sure they all get their medicine and care at the end of the day.

Today, after finishing my first day on the floor, I was brought into the sick room to help finish caring for all the animals. After walking in and giving a guinea pig his medicine (cherry flavor!) I discovered a young normal BP. He was thin and very young, probably about a month or so old, with a fully stuck shed. Upon closer inspection, the poor thing had a small section where his scales had gotten a bit torn off. I asked about this, and my manager stated that he had arrived with a small cut, but the vet said just to keep an eye on it and that it wasn't serious. Either during the shedding process, or by a worker that failed to tell someone about an accident, the poor thing managed to open up the gash way more. It isnt super large, but its very noticeable.

I want to try and care for the thing as best I can, so I started to look over his sheet. The poor thing hasn't eaten in weeks because they were soaking him twice a day, stressing the crap out of him, and not keeping any humidity in his cage. I called one of my managers in, and gave a few changes which she accepted quickly (Having been gone for a week before I was hired, she hadn't been able to check up on him), which was to lower the amount of soaks, and mist its aquarium and cover the top with a moist towel most of the way to keep the humidity high. Im hoping that this helps to relieve a bit of stress on the snake, and i'm going to try to see if I can coax him to eat in a week or two, if he's feeling better.

The main thing I want to ask about, is if anyone can give me some ideas to help deal with the wound. It is no longer bleeding, though I can't tell how severe it really is since the shed is probably making it look a lot worse. I was told before non-medicated neosporin could be used to help clean it and make sure it isnt infected, is this true? If anyone else has ideas on how to care for it, I would gladly like to hear it.

I don't go back in till monday, so i'll try to get some pictures up on this thread ASAP. Any help is appreciated, thank you guys.

Heres to hoping he gets better soon.