BHB and Markus Jane

I find some of the people behind these "business's" to be the rudess. How bout y'all? Have you guys had any problems?

I have purchased most of my collection from BHB. I've never had a problem with Brian or any of his staff being rude to me. He can be difficult to get a hold of at times, but other than that I have always had great experiences with him. He has gone out of his way to help answer any questions that I have had....:D

Talked with both several times. Bought from BHB once(twice?). Asked questions of both at shows AFTER saying "I don't have any money to spend, but could I ask you..." and both took time to listen and discuss issues with me. Never had rudeness from either.

Emailed BHB, but I can't remember if I've ever emailed Markus Jane, but never gotten rudeness then either.

Sorry if you've had a bad experiance. I'd be mystified as to why you seem to have had bad experainces with both?

Have you actually had experience with rudeness with these two people or are you just stating them in general because they are more successful breeders?

I have purchased many snakes from Mark and he has been nothing but pleasent. More then that, he has helped me through a lot even when I wasn't looking to spend money at the time.

I haven't had any transactions with Brian.

May I ask why you are asking this question?

I've bought from BHB and talked to a couple of the staff. Despite being extremely busy at the time of calling they took the time to answer my questions. In my experience they were very helpful and polite, more than I expected to be honest considering I was only inquiring after a lower end ratsnake.

After spending time with Brian, Lori, Jade, Chewy in Daytona, and having talked to Brian not in a customer - businessman fashion I can say that I found both Brian and his family and the crew that I met to be just as nice as they seem.

As for Mark Mandic I can't say as I've never dealt or spoken with him..

just my two cents

if by rudess (?) you mean not calling you back when you leave a message because of their very busy schedule, but that to me doesn't mean their rude, just busy. Other than that where is this coming from?

I have delt with bhb and had a great experience. I talked with Lori on the phone and she was good to deal with. They let me have my wife pick up a couple corns in person from their shop with no questions asked. Good people if you ask me :gj:

later, dave

Brian at BHB invited my wife and I over to their facility and they were all incredibly friendly and helpful. We must have spent the better part of 5 or 6 hours their and he pretty much let us look at anything we wanted to see...Even though he knew we only wanted to buy a female Pin. Super guy!

P.s. The Pinstripe we picked up is super healthy and a second to none feeder!

I think it is incredibly rude coming on a large ball python forum and making unsubstantiated accusations without any proof.

Yeah, maybe some proof of how they were rude to you is in order.
I have never dealt with Markus Jane before, but I have dealt with BHB a lot. Like others have said, Brian is a busy man and can be very hard to get a hold of. But I have never gotten even a remote vibe of rudeness from either him, nor any of his employee's I have talked to. Not only that, but when I visited him in June, I was there for at least 5 hours at least. He answered questions of all sorts, let my see any snake I wanted (Except Sunshine, she was in shed), and hell, I even got to see Satan.:D

Have they been rude to you on multiple occasions, or did you just catch them on an off day and felt the need to complain about it?

I'm certain that anyone can have an 'off' day, and perhaps the OP did have both of the breeders in question be rude to him, it just seems odd that he'd end up having two seperate folks that are normally nice and accomidating be rude to just him.

Shrug. I don't find it RUDE of the OP to post it, not if they were rude to him. Just seems odd.

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Originally Posted by Sarin

Have you actually had experience with rudeness with these two people or are you just stating them in general because they are more successful breeders?

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How does them being more successful in breeding have to do with what I'm asking?? It's obvious if there more successful then me then they have to be more successful then you right? Wow! I just asked experiences, opinions, etc. Yes I've talked to both party's.

Alright, the rudeness I received...

I emailed BHB if it was possible that they except payment plans and what the terms were. Response: Lori, sometimes.... Why, what animal were you looking at?<--- that kind of response isn't even professional to me. IMO. Well needless to say I emailed back with the animal I was looking at and never heard a response. Awesome right?
Its really just a problem with asking for payment plans with ppl. It's like they don't give a damn unless u email them saying:
Hello,
Wondering if _______ is available still because
I like _______ and I have cash in hand.
Thanks

I bet there response would be a little different I bet. Now I'm in no way saying there the worst people ive ever delt with nor am I trying to rub there name in the mud I just wondered if anyone on here delt with any rude stuff.

Yes this is a awesome and great site Don, the proof is in my email (I'm just a crazy person that makes up stuff) but thanks for understanding anyways.

Ok sounds like you are just asking for drama. It is completely reasonable for them to limit what animals they want to do a payment plan for. Get over it. I'm sure they get lots of email from buyers they aren't serious and they have to protect them selfs from it

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Originally Posted by Andrew00

Ok sounds like you are just asking for drama. It is completely reasonable for them to limit what animals they want to do a payment plan for. Get over it. I'm sure they get lots of email from buyers they aren't serious and they have to protect them selfs from it

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Ok, why am I the bad person here again? It was a share ur experience type of thing. I don't expect a payment plan on a $75 pastel but really who has $500 -$750 to drop on animal right now. I'm over it, its just things like this that don't give people the right to talk to whoever how ever they want. Every matter should be tooken serious when it comes to business, but maybe that's just something I believed in?

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Originally Posted by KingPythons

Ok, why am I the bad person here again? It was a share ur experience type of thing. I don't expect a payment plan on a $75 pastel but really who has $500 -$750 to drop on animal right now. I'm over it, its just things like this that don't give people the right to talk to whoever how ever they want. Every matter should be tooken serious when it comes to business, but maybe that's just something I believed in?

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I'm sorry that you didn't have the best experience with BHB. While I know it is an excuse, but is it possible that the email was lost. Did you respond more than once? I know that it shouldn't be necessary, but I do know that they receive more emails a day than most people do in months. Like I have said before I have had great experiences with them. I'm sorry that you haven't.

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Originally Posted by KingPythons

Alright, the rudeness I received...

I emailed BHB if it was possible that they except payment plans and what the terms were. Response: Lori, sometimes.... Why, what animal were you looking at?<--- that kind of response isn't even professional to me. IMO. Well needless to say I emailed back with the animal I was looking at and never heard a response. Awesome right?
Its really just a problem with asking for payment plans with ppl. It's like they don't give a damn unless u email them saying:
Hello,
Wondering if _______ is available still because
I like _______ and I have cash in hand.
Thanks

I bet there response would be a little different I bet. Now I'm in no way saying there the worst people ive ever delt with nor am I trying to rub there name in the mud I just wondered if anyone on here delt with any rude stuff.

Yes this is a awesome and great site Don, the proof is in my email (I'm just a crazy person that makes up stuff) but thanks for understanding anyways.

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I think you are overreacting a bit. To me that is a perfectly reasonable response. Not everyone is overly formal when dealing with customers and honestly I prefer the people who come off as more friendly. You could have been more formal in your original e-mail and specifically stated what animal you were looking to buy and what payment plan would work for you. You would have gotten your answer much faster.

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Originally Posted by KingPythons

Ok, why am I the bad person here again? It was a share ur experience type of thing. I don't expect a payment plan on a $75 pastel but really who has $500 -$750 to drop on animal right now. I'm over it, its just things like this that don't give people the right to talk to whoever how ever they want. Every matter should be tooken serious when it comes to business, but maybe that's just something I believed in?

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I've honestly dropped $500 on a snake right away and I will be spending more than that on Sunday. That being said, if something is $800-900+ I have to do payment plans or save up for it. Starting a thread like this is going to get you some negative responses because both BHB and Markus Jane are well respected and have many happy customers.

If you don't want people turning on you so far be up front in your original post and state why you think something or what happened to you and ask if anyone has had a similar experience. What you viewed as rudeness I see as a friendly response, so everyone will view things different. I honestly wouldn't want to work with a breeder who comes off as overly formal, but that's just me.

People on forums can have strong reactions to things, and while this forum is spectacular.. it still happens. :P Especially when the topic starts with 'rudeness' or something somewhat dramatic, and I believe that everyone's posts built off of each other since you (the OP) didn't respond right away.

Regardless, lets not turn this into an argument everyone. :] That's pointless and will derail the thread. Flaming someone who wants to share an experience is not a proper way to run things. C'mon now. But.. I can see why the reactions happened because of the lack of info.

Anyways- that sucks, but I can see why they didn't want to have you do a payment plan, BUT they should have e-mailed you back.

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Originally Posted by dragonboy4578

I'm sorry that you didn't have the best experience with BHB. While I know it is an excuse, but is it possible that the email was lost. Did you respond more than once? I know that it shouldn't be necessary, but I do know that they receive more emails a day than most people do in months. Like I have said before I have had great experiences with them. I'm sorry that you haven't.

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Yes I email a 2nd time. So by now I give up. I figured I was the only one getting a bad experience I just wondered if anyone else was too.

KingPythons .... Have you ever been rude to someone? Have you ever had someone THINK you were being rude when you hadn't meant to be? Have you ever let an e-mail or other correspondence slip through the cracks without a reply?

Would it make much sense to you if someone from your past, that you have no real connection to in the first place, suddenly started up a thread on a public forum, essentially inviting people to a party to knock you for being so rude?

How is this line of questioning helpful? Will BHB or Markus Jane suddenly learn some valuable life lesson and strive to be more flawless in their business dealings? Will the general public be warned off of the possibility of being offended by their imperfection? Or....? What? I'm trying to figure out the point, and I'm missing it.

It happens. I've forgotten to get back to messages and e-mails. I've been short and abrupt in my responses sometimes. Sometimes I'm slammed with messages and business regarding this site and things get missed. And I always feel like crud when I realize it's happened. But it happens.

Dwelling on it is pointless. Engaging a public discussion on something so pointless that also has the potential to set the drama-llama on fire for no good reason is beyond pointless.

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Originally Posted by Kinra

I think you are overreacting a bit. To me that is a perfectly reasonable response. Not everyone is overly formal when dealing with customers and honestly I prefer the people who come off as more friendly. You could have been more formal in your original e-mail and specifically stated what animal you were looking to buy and what payment plan would work for you. You would have gotten your answer much faster.



I've honestly dropped $500 on a snake right away and I will be spending more than that on Sunday. That being said, if something is $800-900+ I have to do payment plans or save up for it. Starting a thread like this is going to get you some negative responses because both BHB and Markus Jane are well respected and have many happy customers.

If you don't want people turning on you so far be up front in your original post and state why you think something or what happened to you and ask if anyone has had a similar experience. What you viewed as rudeness I see as a friendly response, so everyone will view things different. I honestly wouldn't want to work with a breeder who comes off as overly formal, but that's just me.

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I never bought an animal from them, I just thought I could ask for info and how to go about purchasing. I thought people do that. That's awesome that you have dropped five hundred on an animal I would have to save two paychecks to make that happen. I've dropped $700 on my first ball at 17 but that has nothing to do with anything. IMO not everyone is ready to be like PLOW here's $500-600 or does everyone get paid an awesome sallery and don't have rent or mortgage to pay? But some of ur advice I could say thanks to because it makes sense.

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Originally Posted by JLC

KingPythons .... Have you ever been rude to someone? Have you ever had someone THINK you were being rude when you hadn't meant to be? Have you ever let an e-mail or other correspondence slip through the cracks without a reply?

Would it make much sense to you if someone from your past, that you have no real connection to in the first place, suddenly started up a thread on a public forum, essentially inviting people to a party to knock you for being so rude?

How is this line of questioning helpful? Will BHB or Markus Jane suddenly learn some valuable life lesson and strive to be more flawless in their business dealings? Will the general public be warned off of the possibility of being offended by their imperfection? Or....? What? I'm trying to figure out the point, and I'm missing it.

It happens. I've forgotten to get back to messages and e-mails. I've been short and abrupt in my responses sometimes. Sometimes I'm slammed with messages and business regarding this site and things get missed. And I always feel like crud when I realize it's happened. But it happens.

Dwelling on it is pointless. Engaging a public discussion on something so pointless that also has the potential to set the drama-llama on fire for no good reason is beyond pointless.

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Ma'am I'm happy to say I've never been rude to anybody unless they deserved it. I answer people's questions and I thank them for emailing me or even coming to talk to me. Even On here I keep a positive attitude. On my worst day I wouldn't treat you like you weren't human and like you were of no importance to me and it doesn't mean I'm gonna treat you like crap. Unbelievable! My request is to close this thread.
Thanks

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Originally Posted by KingPythons

I never bought an animal from them, I just thought I could ask for info and how to go about purchasing. I thought people do that. That's awesome that you have dropped five hundred on an animal I would have to save two paychecks to make that happen. I've dropped $700 on my first ball at 17 but that has nothing to do with anything. IMO not everyone is ready to be like PLOW here's $500-600 or does everyone get paid an awesome sallery and don't have rent or mortgage to pay? But some of ur advice I could say thanks to because it makes sense.

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In all fairness I get paid monthly, so when I drop $700 on new additions at the start of the month I'm done until I get paid again. It is true that not everyone has that kind of money to drop at once, but I was responding to you making it sound like it isn't possible.

I think it's likely that your e-mails slipped through the cracks, they do get lots of e-mails every day. I didn't have that problem when I was e-mailing them and I'm sorry you did.

It is not our policy to close threads simply at the request of a member. Once you've created a thread, you're pretty much stuck with it, unless there is a very compelling reason to close it. "Pointless" isn't compelling enough. However, a word of advice...the thread WILL die and be buried in time, but only if you let it. If you continue to argue with everyone who feels they have something to say, the thread will stay alive a LOT longer.

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Originally Posted by JLC

It is not our policy to close threads simply at the request of a member. Once you've created a thread, you're pretty much stuck with it, unless there is a very compelling reason to close it. "Pointless" isn't compelling enough. However, a word of advice...the thread WILL die and be buried in time, but only if you let it. If you continue to argue with everyone who feels they have something to say, the thread will stay alive a LOT longer.

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Can I request to deleted my account then?

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Originally Posted by KingPythons

Can I request to deleted my account then?

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We don't do that, either. I'm sorry.

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Originally Posted by JLC

We don't do that, either. I'm sorry.

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I just figured since I say and think pointless things I shouldn't be a member ma'am.

Super pointless.

I said that I believe the topic of this thread was pointless. That is all. What you choose to infer about yourself from my words is up to you, but I was in no way saying you or everything you say is pointless. And if I chose my words in such a way as to give that impression to you or anyone else reading them, then I sincerely apologize for not wording my opinion more carefully.

I don't feel that email to you was rude at all. I feel you might be over-sensitive to the extreme because someone wasn't falling over to accept a payment plan on a snake you wanted.

Could the email have been more detailed and elaborate? Sure. You could have gotten some long drawn out reply that basically said "Sometimes, which snake were you interested in?" in long drawn out phrasing.

"Greetings to you, most appreciated potential customer, I hope you are having a spectacular day. Thank you so much for considering our most unworthy selection of reptiles. If you would be as good and kind as allowing us to know which animal you might be interested in purchasing, I could send you all the information about what sort of payment arrangement we may be able to work out, if that is to your satisfaction. If this is agreeable to you, please send us the appropriate information. Thank you again so much for considering us for your future reptile needs!"

You know... that says the same thing, but I'll bet if you got THAT response, you'd say it was rude because obviously they are being all sarcastic to you. If you've got a chip on your shoulder over anything you can perceive as possibly rude to you in any way, you're going to read whatever response you're sent as rude. JLC's reply to you is a good example. You took a opinion and twisted it as if JLC called you "super pointless" then threw a tantrum wanting the whole thread deleted and then saying you wanted to have your account deleted, and now you've started a thread to cause drama.

My suspicions are that you(typically for your personallity) didn't get the responses bashing the breeders you're singling out, so you feel embarrassed and angry, so you hope to get banned(since no one will do what you demand and delete your account or thread) so you can feel like the poor victim of unreasonable people running a terribly rude website.

The fact is, you got a brief reply answering your query. You got opinions posted in a calm and respectful manner, disagreeing with your post, and even puzzled as to why you would recieve "rude" replies from the breeders(which you only posted about one, btw).

You could use this to examine if you are reading typed responses in a deliberately 'bad' tone, and see if perhaps people aren't as bad as you've been thinking. You could even learn that a little extra effort can lead to lasting friendships and a lot of advice and understanding with new knowledgeable people. You could exchange opinions with a great deal of people on this site, enjoying keeping reptiles in a herping community.

And for the record, I have dropped thousands on a snake before. I've also wanted an animal for a few hundred and not had that much lump cash. But just because I don't have that lump o cash, doesn't mean that "no one" has that sort of cash, and that everyone does payment plans. Most folks save up the cash and then look for the snakes they want. It's just less risky that way, because if you don't have that much extra money, who knows if some emergency might pop up(car breaks down, illness, water heater suddenly leaks boiling water all over your carpet...) and suddenly you don'thave the next payment, leading to you losing the deposit entirely!

My advice, which is worth exactly nada, but it's free.... Start reading things in a happier tone in your head. It'll lead to less stress overall and you might just find a whole lot of cool folks to talk to. Also, save the money THEN look for the snakes you want, because it's SO much more satisfying to put down that lump of cash and get the animal. Also, a lump of cash can lead to a discounted price vs a payment plan at full price.

It's all your choice as to how to live your life.

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Originally Posted by KingPythons

How does them being more successful in breeding have to do with what I'm asking?? It's obvious if there more successful then me then they have to be more successful then you right? Wow! I just asked experiences, opinions, etc. Yes I've talked to both party's.

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I think you totally misunderstood what I was asking. I never even stated my "status", if you will, in my post?? Which is totally irrelevant.

Anyway, what I meant was if you were asking in GENERAL in terms of large breeders, or specifically these two specific companies/people.

You were pretty vague in your original post....

Carry on. :gj:

I don't know if I have missed something, but what does your bad experience with BHB have to do with Markus Jayne? I didn't see where you stated your experience with them. I'm curious because Mark Mandic (Markus Jayne) is a Canadian breeder.

First of all, I am sorry that you felt that you were being treated in a rude manner, however there may be an explanation. Maybe your email went into Spam folder? My mother who is on my contacts list will email me, then I email her back, and never hear back....so I check the Spam folder and yep sure enough it is there along with all the other Spam I get usually for Viagra (like hello I'm a woman). Anyway, I NEVER check my Spam folder unless Im emailing my mother.

Either way, I have never personally dealt with either ones. Only ones I have bought from was UnderGround Reptiles who later said the snake came from VPI that they sent me. Anyway, I don't think they were being rude with that email. Probably curious about the snake you were interested in as a $50-$100 snake I wouldn't do a payment plan on.

This is my first year breeding, however, I have noticed that when going to Expos all the breeders get along great and seem to 'have each other's back' instead of looking at other breeders as competition and I think that is the way it should be instead of the way most Industries are. :D

With that being said, I know that I wouldn't appreciate someone saying I'm rude just because of an email. [Stuff] happens and for whatever reason communication was lost. Since you don't know one way or another as to WHY the communication was lost, its not fair to post a Thread to a site where not only is there people that know Of BHB and Markus Jane but where there is really no proof at hand, stating that they were being Rude.

Let's think before we speak...or should I say, type.