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  • 07-30-2011, 09:38 PM
    KatStoverReptiles
    When you have snakes shipped to you...
    Do you take a day off work to be home to receive them? Does FedEx do overnight with Sat delivery? I see quite a few of you have had reptiles shipped to you and was just wondering as its not the *easiest* thing for me or the hubs to get a day off.

    Thanks all!
  • 07-30-2011, 09:46 PM
    Vypyrz
    Re: When you have snakes shipped to you...
    I took the day off to receive my packages. As for the Saturday delivery, most breeders have a "live arrival" guarantee, so they will only ship Mon-Wed, that way, if there is a delay, the snake won't be sitting on a loading dock or in a truck all weekend.
  • 07-30-2011, 09:52 PM
    DellaF
    Hubby stayed home. You could go in late. Ours was delivered around 10am. You get a tracking number if you have internet you can track it all the way. Ours was 30 minutes early :)
  • 07-30-2011, 09:54 PM
    BallsUnlimited
    always will take off or ill have someone in the same hobby i trust wait at my house for the package and will buy them lunch or what ever for doing so. And never rely on fedex to knock on your door to hand you the package. I had a fed ex guy leave a snake on my stoop in the cold last year. Luckily I was constantly looking out the window for him or I woulda found a frozen bp.
  • 07-30-2011, 09:55 PM
    adamjeffery
    Re: When you have snakes shipped to you...
    if i cant be home to receive the snakes then i have them shipped to either my parents house or a friends house that can deal with them. i tell them to just open the box for air exchange and to keep the box inside.
    or if possible i just try to have me or my wife be home to accept them.
    i NEVER have them shipped thursday or friday.
    i prefer monday or tuesday.
    adam jeffery
  • 07-30-2011, 10:39 PM
    Foschi Exotic Serpents
    All of the above.. Or have the seller set up the shipment to be held at your nearest FedEx location if it's open until well after you get off work. That way the box will be sitting, undisturbed, inside the building and you just pick it up.

    I've done this for customers before who could not be at home early in the afternoon.
  • 07-30-2011, 11:23 PM
    Aes_Sidhe
    I actually dont trust delivery guys in my neighborhood not either my supper so..
    I let them deliver to my job... (working in the store)
    I show up hour early (around 9 am) and then 10 am my manager came I take hour to jump home and leave snake there.. of course that require to prepare all cage and stuff earlier... but I have peace of mind..
  • 07-30-2011, 11:34 PM
    python_addict
    Re: When you have snakes shipped to you...
    Ive actually had a horrible experience with a snake shipped.......my red tail got lost! she was lost for 5 days! another time fedex left the box on the porch didnt knock at all another time fedex delivered it to my neighbor even when it had the correct address so yeah bad experiences
  • 07-30-2011, 11:40 PM
    KatStoverReptiles
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by Foschi Exotic Serpents View Post
    All of the above.. Or have the seller set up the shipment to be held at your nearest FedEx location if it's open until well after you get off work. That way the box will be sitting, undisturbed, inside the building and you just pick it up.

    I've done this for customers before who could not be at home early in the afternoon.

    How does the seller set that up? There's a FedEx location right down the road from me.
  • 07-30-2011, 11:43 PM
    Driver
    I work for FedEx. Yes we deliver on Saturdays, although Saturday deliver is usually quite a bit more money at least $20+. If it it is shipped Priority Overnight(which I believe almost all breeders do.) Monday-Thur then we guarantee it to most places by 10:30 am some as late as 12:30 depending on how far out in the country it is. If it is shipped for Sat delivery then its by guaranteed by 12:30.

    You can have it held at a FedEx location for you to pick up. In most big cities you should be able to find a few FedEx Office locations that are open 24hours (The one I work at is).

    If the package is not required for signature, and depending on the driver they could just leave it at the door. Some my do a quick little knock/ring doorbell and drop the package at the door, some may wait a few seconds, and some wont knock. It all depends on the driver and how many packages they have to deliver. Most of the time they have a few hundred they have to have delivered by a certain time. Most are on a very tight time frame in the mornings.
  • 07-30-2011, 11:45 PM
    Driver
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by poundhound2 View Post
    How does the seller set that up? There's a FedEx location right down the road from me.

    You have to get the address of the FedEx location and tell the shipper that you want them to have the package HELD at FedEx Location. Its HAL for short.
  • 07-31-2011, 01:09 AM
    Skiploder
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by Foschi Exotic Serpents View Post
    All of the above.. Or have the seller set up the shipment to be held at your nearest FedEx location if it's open until well after you get off work. That way the box will be sitting, undisturbed, inside the building and you just pick it up.

    I've done this for customers before who could not be at home early in the afternoon.

    Technically, unless you are delivering business to business, this is the way it's supposed to be done. Not my rules - FedEx's............their rules as of July 14, 2011:

    If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:

    Shipments must be from a business to a business (from a breeder to a pet store, for example).

    The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions.

    Contact your FedEx account executive for details and additional requirements.


    Yes, FedEx seems to not care about their own rule about only delivering live harmless reptiles to businesses, but if you are within driving distance to a hub - popping in first thing in the morning sure beats waiting around for a delivery.
  • 07-31-2011, 01:11 AM
    Foschi Exotic Serpents
    Yes.. And then it's just a matter of the seller clicking that box when they set up the shipment through their account manager or through SYR. They should know how to do it if they are a good seller and have shipped before.
  • 07-31-2011, 11:33 AM
    Driver
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by Skiploder View Post
    Technically, unless you are delivering business to business, this is the way it's supposed to be done. Not my rules - FedEx's............their rules as of July 14, 2011:

    If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:

    Shipments must be from a business to a business (from a breeder to a pet store, for example).

    The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions.

    Contact your FedEx account executive for details and additional requirements.


    Yes, FedEx seems to not care about their own rule about only delivering live harmless reptiles to businesses, but if you are within driving distance to a hub - popping in first thing in the morning sure beats waiting around for a delivery.

    Its not that we don't care. Its just most shippers don't tell what they are shipping. Most of the time its just a pre-labeled box, that is scheduled for pickup and or just dropped off at a FedEx location. We don't inspect a package unless there is reason to believe that there is something dangerous or illegal in it. And even then we have to call our head of safety manager for the region and he flags the package and then they inspect it at the hub if they see reason to believe its dangerous or illegal. But often people don't tell us what is in it.
  • 07-31-2011, 12:01 PM
    SlitherinSisters
    Some work places will allow you to have it shipped to your work. The times I have had them shipped to me I was in college, so I just skipped classes that morning. Now that I have a job, I plan to have them shipped to my parents house.
  • 07-31-2011, 12:22 PM
    WingedWolfPsion
    Since we moved out to a small town, I have them held for pick up at the Fed Ex hub in Omaha. I don't mind driving 45 minutes to make sure that they won't have to ride on a hot or freezing truck, and will be in a fairly stable environment until I get there.

    ShipYourReptiles now has a deal with Fed Ex to allow reptile shipment to residences (it specifically says so), so anyone using SYR shipping can ship to a person's door. (I use them, even though I have a Fed Ex waiver, because the discount is substantial, and because they now offer live arrival insurance).
  • 07-31-2011, 01:27 PM
    KatStoverReptiles
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by WingedWolfPsion View Post
    Since we moved out to a small town, I have them held for pick up at the Fed Ex hub in Omaha. I don't mind driving 45 minutes to make sure that they won't have to ride on a hot or freezing truck, and will be in a fairly stable environment until I get there.

    ShipYourReptiles now has a deal with Fed Ex to allow reptile shipment to residences (it specifically says so), so anyone using SYR shipping can ship to a person's door. (I use them, even though I have a Fed Ex waiver, because the discount is substantial, and because they now offer live arrival insurance).

    Yes, and that way you can pick up Runza on your way home :P
  • 07-31-2011, 02:56 PM
    Skiploder
    Re: When you have snakes shipped to you...
    Quote:

    Originally Posted by Driver View Post
    Its not that we don't care. Its just most shippers don't tell what they are shipping. Most of the time its just a pre-labeled box, that is scheduled for pickup and or just dropped off at a FedEx location. We don't inspect a package unless there is reason to believe that there is something dangerous or illegal in it. And even then we have to call our head of safety manager for the region and he flags the package and then they inspect it at the hub if they see reason to believe its dangerous or illegal. But often people don't tell us what is in it.

    That's good to know. Although I used to have animals delivered to my house in boxes that were boldly marked "Live Harmless Reptile"..............

    However when the rules were explained to me and I brought it up at our local hub, the manager there just shrugged it off.
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