New Pickups, DENIED

I just need to vent! I'm so frustrated!

I found a nice deal on an '06 female pastel along with an '08 male spider. The seller made a deal with me on the phone, and then sold it to someone else! This is the 2nd time it has happened to me! AAARRGGHH!!!! :taz:

What's with people? Don't make the deal with me if you're not going to follow through and let me buy it!

Anyway, just wondering how many other people this happens to. And I want to freaking scream!!!!! Oh well, hopefully another deal will be along soon...

That really stinks... When I make a deal I always follow through with it even if a better deal comes along....

Another reason I hate making deals over the phone. I think Ive only ever had one work out. If I can help it I always try to due everything through email; the power of a paper trail :D

Yeah, I tried to get him to email me a paypal invoice. I had already told him I'd take the snakes at the price he offered, both on email and phone.

Some people just don't have any integrity...

Bummer. This has happened to me too. I have no idea why people think its ok. It's beyond having a good reputation, it should be common manners and ethics. :mad:

I have had many people call and say "yes I want that animal. I will purchase it", then no money comes through the paypal. Or even worse they do it in person at a show hey hold this I want it, walk away and never come back. So really if you didn't immediately put money on the animal you where "wanting to purchase" the seller has no obligation to hold it. Unless there was a specific time fame in place. Like if the seller agreed to hold the animal for X days/hours.

Yeah, I was not at a computer where I could make the payment. He agreed to hold it Until this afternoon when I would have made the payment. I did everything I could to make sure he and I had an agreement. But it all doesn't matter. It's just BS that people will agree to a deal and then sell it out from under you.

Yeah that stinks, happened to me more than once.

A few years ago, I had a guy sell an animal that we had worked out a breeding loan for, pissed me off pretty bad. Just recently I had a guy who wanted to purchase an Enchi male from me but kept giving me lame excuses every week or so about why I hadn't received payment yet. This went on for at least a month. It's been a bout 2-3 weeks now since the last time he called me with another BS excuse.

Three words: Board of Inquiry

While this is unfortunate, think of it this way...

From the other side, this seller doesn't know you from Joe Shmoe who may have called him for two weeks straight saying he wanted them, and then never showed when the day to do the deal occurred.

I think the real problem with deals like this is that sellers can't trust buyers to come thru with what they promise, as it puts the seller out more than the buyer does. So.... Take what is certain versus what is a maybe.

I can't say I agree with the actions themselves, but I do understand it, and I think you should too.

I agree completely with Heather.

Having been on the selling side, it is maddening to be told a person is going to buy an animal. They seem very interested and very sincere. Sometimes they are sincere enough you hold the animal. Then suddenly they drop off the face of the planet.

No calls, no emails, no anything. So you start the sale all over again. And that may happen three or four times for the same animal. After a few times of this happening, you stop holding animals. If it happens enough, then you stop worrying about annoying a seller and you just take the fastest cash.

Now, this may not be what happened in your case, maybe these two sellers are just jerks. But don't condemn all of us based on your experiences. ;)

Gale

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Originally Posted by kellysballs

I have had many people call and say "yes I want that animal. I will purchase it", then no money comes through the paypal. Or even worse they do it in person at a show hey hold this I want it, walk away and never come back. So really if you didn't immediately put money on the animal you where "wanting to purchase" the seller has no obligation to hold it. Unless there was a specific time fame in place. Like if the seller agreed to hold the animal for X days/hours.

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agreed i would get 2938290238923 emails a day reply to them an most of the time never herd back or you get the real low ball offers "if you cant sell it for x amount ill give you half that amount" i hate those the most.

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Originally Posted by kellysballs

I have had many people call and say "yes I want that animal. I will purchase it", then no money comes through the paypal. Or even worse they do it in person at a show hey hold this I want it, walk away and never come back. So really if you didn't immediately put money on the animal you where "wanting to purchase" the seller has no obligation to hold it. Unless there was a specific time fame in place. Like if the seller agreed to hold the animal for X days/hours.

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Agreed. It does suck when you lose out on something, but honestly the only way to be fair about it is to sell the snakes to whoever sends the money first. It may be frustrating to someone that has not sold snakes, but once you start selling you will understand. For every person that says "money order is on the way", or "I will paypal you after work"....... maybe half actually follow through. I have lost out on snakes like this and have been the person that had to tell someone that snakes were paid for by someone else first. It's a crappy sitiuation for everyone, but you have to understand that a seller will often times have multiple interested people at the same time.

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Originally Posted by HighEndRoyalPythons

Just recently I had a guy who wanted to purchase an Enchi male from me but kept giving me lame excuses every week or so about why I hadn't received payment yet. This went on for at least a month. It's been a bout 2-3 weeks now since the last time he called me with another BS excuse.

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Which is exactly why people can't expect sellers to hold a snake for anyone without at least a deposit.

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Originally Posted by BallsUnlimited

you get the real low ball offers "if you cant sell it for x amount ill give you half that amount" i hate those the most.

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LOL, Those are the best. Especially when they email you back pissed off because you didn't respond to their low ball offer.

John I recently had this happen where I got multipliable emails with in the same day about the same animals. To be fair I looked at the timestamps sorted out the order people had inquired and sent them all the same email say each person had x number of days to send payment after that time the animals are open to the next person in line.

I have had people string me along for weeks even working out payment plans then dropping of the face of the earth cause they found something else at a show or whatever.. Customer's tend to look for due diligence from the seller but then offer none themselves.

I read this and a little light bulb went off

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Yeah, I was not at a computer where I could make the payment. He agreed to hold it Until this afternoon when I would have made the payment. I did everything I could to make sure he and I had an agreement. But it all doesn't matter. It's just BS that people will agree to a deal and then sell it out from under you.

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Or on the other side agree to a deal and not buy after they say they will too right.
I hate that it happens. But to be fair and honest it is first come first serve. I have had people walk up to me at a show tell me they want a snake "Let me run go get some money" and never show back up. All the while I'm turning customers down waiting on someone else to come through.

Just out of wondering, did you tell them a time that you would send the payment?

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Originally Posted by J.Vandegrift

LOL, Those are the best. Especially when they email you back pissed off because you didn't respond to their low ball offer.

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I always try and respond. I want it on record that I turned their offer..

I will not hold anything for anyone unless there is a 25% non refundable deposit. I just recently had a Het Albino male up for sale and one guy said I want it but I don't get paid until Thursday(5 days later). I said okay and answered his thousand and one texts then on Thursday, he said he would pick up at 4PM but never showed and would not answer his phone. You just don't know if the buyer is just playing games or is really sincere! If the seller agrees to the terms then they should abide by them. Cash is King! From now on, I will not hold a snake unless money is in my hand!

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Originally Posted by LizardPants

Three words: Board of Inquiry

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One word - why?

There's nothing about the post that sounds BOI worthy. If he didn't make a payment as soon as the deal was agreed upon, then the seller has every right to sell to the first person that send money.

Shoot the messenger much? I think a lot of posters to this thread should take a moment to try to see from the op's perspective. My $0.02. I await your flames (or not).

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Originally Posted by LizardPants

Shoot the messenger much? I think a lot of posters to this thread should take a moment to try to see from the op's perspective. My $0.02. I await your flames (or not).

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I think everyone does understand the OP's perspective. I just think the OP may not understand it from a sellers perspective. I don't know who this seller is. Maybe he/she really is a bad dealer, but from a sellers perspective, animals are not sold until the money is in your hand. There are just way too many people who flake out to do it any other way.

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Originally Posted by Freakie_frog

John I recently had this happen where I got multipliable emails with in the same day about the same animals. To be fair I looked at the timestamps sorted out the order people had inquired and sent them all the same email say each person had x number of days to send payment after that time the animals are open to the next person in line.

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That is a reasonable way to do it, but the problem is that unless you are selling something that is pretty rare the people 2nd, 3rd ..... in line have long since moved onto another breeder. That is why I always prefer Paypal. At least with paypal you know relatively quickly who is backing out.

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Originally Posted by J.Vandegrift

I think everyone does understand the OP's perspective. I just think the OP may not understand it from a sellers perspective. I don't know who this seller is. Maybe he/she really is a bad dealer, but from a sellers perspective, animals are not sold until the money is in your hand. There are just way too many people who flake out to do it any other way.

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Of course. You're right, nothing is ever truly sold until the money and the goods change hands.
Personally I've dealt with good sellers, but I've also unfortunately had my run-ins with the bad. Some breeders (even though they may produce amazing animals) could still learn a lot about customer service.
Fortunately there are also those who 'get it', and they're the only ones who will see repeat business from me.
As with anything else I buy, I vote with my dollars.

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Originally Posted by ClarkT

Yeah, I was not at a computer where I could make the payment. He agreed to hold it Until this afternoon when I would have made the payment. I did everything I could to make sure he and I had an agreement. But it all doesn't matter. It's just BS that people will agree to a deal and then sell it out from under you.

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In that case the seller is in the wrong if they did agree to hold the animals for a certain amount of time and sold it before the time had expired. That is a shame. Good luck on your next purchase.

Ok how about these apples. I think the name of the breeder needs to be posted so they can be aware of this thread. This way we can get both sides of the story and they can have the chance to defend themselves.

I know it sucks, but I have to agree with the others. When we first started out we were gullible and often held animals for people on a promise. At one time somebodies word was as good as cash in hand. Not nowadays.

We do not hold anything now, with the exception that sometimes we will accept a non-refundable cash deposit, but that is on a case to case basis.

As I've said before, the bigger breeders/sellers must have the patience of a saint because in our experience, we might have one actual buyer for every 20+ replies/inquiries we get.

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Originally Posted by LizardPants

Three words: Board of Inquiry

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Really :confused:

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Originally Posted by LizardPants

Shoot the messenger much?

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Defensive much? :confused:

I wonder if I should make a BOI thread regarding all the people that have contacted me and say I will buy the animal or even those that back out of a deal once a contract was entered and a deposit was made. :rolleyes:

That's business it happens sad and unfortunate but since there was NO transaction here there is absolutely no ground for a BOI thread.

If I see an animal I am interested in I send payment immediately, I do not wait simply because in most cases it will really be a first come first serve with most breeders.

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Originally Posted by Deborah

Really :confused:

Defensive much? :confused:

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I pose the same question to you Deborah.

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Originally Posted by Deborah

I wonder if I should make a BOI thread regarding all the people that have contacted me and say I will buy the animal or even those that back out of a deal once a contract was entered and a deposit was made. :rolleyes:

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Actually, that sounds like a good idea to me. There's no reason that it can't go both ways; and as far as I know, there's nothing stopping you from doing that. If breeders did that maybe buyers would be more accountable, and some sellers could check a buyer's BOI feedback before jumping to the conclusion that the buyer's a flake.

As for the rest of your post, the guy said he wasn't at a computer at the time. Cut him some slack.
Just as not all sellers are the bad guy, neither are all buyers.

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Originally Posted by Freakie_frog

Ok how about these apples. I think the name of the breeder needs to be posted so they can be aware of this thread. This way we can get both sides of the story and they can have the chance to defend themselves.

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Sounds only fair to me. On that note, this should really be in the BOI section.

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Originally Posted by LizardPants

Sounds only fair to me. On that note, this should really be in the BOI section.

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We have an Inquiry and feedback I'm guessing that's what you mean..But I don't see why the breeder can't be invited to this thread to tell their side of the story.

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Originally Posted by Freakie_frog

We have an Inquiry and feedback I'm guessing that's what you mean..But I don't see why the breeder can't be invited to this thread to tell their side of the story.

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Yes that is what I mean. In case it wasn't clear, I agree with your post.

Just to clarify a few things...

First, this is not a breeder I was buying from. Just a small collection someone had.

Second, I started the thread only because I was frustrated. It's frustrating not being able to get the seller to understand that I'm completely a serious buyer, and that I'm not local so I can't pay cash right now. It was Saturday evening, I was not at home, and didn't get home until midnight. He was going to have sent a Paypal invoice to me so I could pay when I got home. Sorry, I don't have a smart phone. He also, not being a breeder/dealer, couldn't take a credit card.

I'm only frustrated that he never gave me the chance to pay, when it would have been a mere 4 hours to wait. We agreed and had a deal over the phone. Certainly you can't find it that bad of a thing to hold animals for a few hours, right?

I completely agree with not wanting to hold animals for possibly flaky sellers. But don't tell them they have a deal and then sell it to someone else within a couple hours. All he had to do is call me...but that's water under the bridge. Oh well.

Anyway, there was no way for me, at the time, to make any type of cash deposit, or payment. Had there been, I would have, and I would be a happy camper. Oh well, I've just picked up the next deal I found. A 2 year old, 800 gram female pastel for $150. At least that helps my feel goods some... haha

Clark, it's understandable that you're frustrated. Unfortunately this sort of thing happens all of the time. Some buyers are flakes, and as a result some sellers make assumptions. Actually I was in a similar situation where a breeder confused me with someone else. It is a problem that as breeders/sellers we need to correct. Some breeders/sellers already 'get it', but customer service is at least 50% of any business. Those who don't 'get it' are driving their customers away. It not only affects their business, but all of us as a whole.

I hope that I can assure you that there are some good guys in this business. I have found the feedback section on this site, and the BOI on faunaclassifieds.com to be a great help to find the better people to buy from.

If the seller said they would hold the animal for 4 hours then he should have done so. After that time is gone then it's fair game! The seller should not have agreed to those terms if he didn't like them! Best of luck on buying that Pastel!

Yeah, I already bought it. It's mine!!!! Just need to go pick it up soon. And this time it's a definite reputable seller.

Again, I was just frustrated at the broken deal. It's all water under the bridge. A wise friend of mine told me something that rings true still. There will always be another deal come along. I've found that to be true, like the one I'll be picking up soon...

I'm glad it worked out.

Well from the buyers perspective, I will say that it is frustrating when something you wanted to make a payment on is no longer available. I have even had a snake paid for and the seller "decided not to sell it". It took weeks to get my money back too. But I will also say, that sellers also get multiple emails of interest, respond, and will never hear another word from the interested "buyer". I think common courtesy is to just keep each other informed as well as possible, which shouldn't be too difficult anymore with smart phones and such. If I inquire and decide its not for me, I always notify the seller ASAP and wish them good luck with the sale.

I'm glad you were able to find another deal and purchase an animal that you are happy with.

Just my 2 cents...I have been on both sides of this issue. I have had several people flake out on me (after agreeing to a deal and saying that they were going to have a deposit to me within a few minutes) and I have had several people send money the next day, hour, whatever...as promised. I recently had someone tell me that they were going to paypal me money later that night, but it never arrived and I did not hear from them for several days. When they did email me again, they apologized for their absence, and sent money to my account within the hour. I have bought quite a few animals and other goods that I might not have been able to purchase if the seller had not decided to hold them for me. I work about an hour away from my house and periodically go on the internet, but I refuse to use my paypal account there as our computer guy is awful and there are always viruses going around. I'm sure I could do an immediate credit card payment over the phone (with the bigger businesses), but I've never had to. I've never dealt with a seller that wouldn't at least hold the animal until I got home. I can tell you that I would never never never sell out from under someone (which would make me a flaky seller) if we had made a deal. If we agreed that you would send me some money by X time, then I would hold it until X time, always. I also sell my artwork, some of which are fairly cheap ($50 -$100), but others are much more ($250+) and I have always held up my end of the bargain if a buyer and I made a deal regardless of how much I was going to make.
IMO, the existence of flaky buyers does not make it okay to be a flaky seller.

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Originally Posted by kristan

I'm glad you were able to find another deal and purchase an animal that you are happy with.

Just my 2 cents...I have been on both sides of this issue. I have had several people flake out on me (after agreeing to a deal and saying that they were going to have a deposit to me within a few minutes) and I have had several people send money the next day, hour, whatever...as promised. I recently had someone tell me that they were going to paypal me money later that night, but it never arrived and I did not hear from them for several days. When they did email me again, they apologized for their absence, and sent money to my account within the hour. I have bought quite a few animals and other goods that I might not have been able to purchase if the seller had not decided to hold them for me. I work about an hour away from my house and periodically go on the internet, but I refuse to use my paypal account there as our computer guy is awful and there are always viruses going around. I'm sure I could do an immediate credit card payment over the phone (with the bigger businesses), but I've never had to. I've never dealt with a seller that wouldn't at least hold the animal until I got home. I can tell you that I would never never never sell out from under someone (which would make me a flaky seller) if we had made a deal. If we agreed that you would send me some money by X time, then I would hold it until X time, always. I also sell my artwork, some of which are fairly cheap ($50 -$100), but others are much more ($250+) and I have always held up my end of the bargain if a buyer and I made a deal regardless of how much I was going to make.
IMO, the existence of flaky buyers does not make it okay to be a flaky seller.

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Bravo!

I am glad to hear that your new deal worked out! I had a guy that was suppose to trade me his Butter for my Pinstripe and Mojave and on the day we were to meet, I called him to confirm and he said "Sorry, I sold him to my friend!" About a month later, I got a better trade for an Albino that I wanted more so yes, there are always other deals out there!!!

I'm glad something else opened up for you. I wrote that that happened to me too. I had sent a 50% deposit (pay pal) to hold the animal because I was too far away and I wanted to make sure I was able to get it. He was to hold it for me for 72 hours. I drove nine hours to get the snake and when I got there he had sold it to someone who offered him more than what he asked me. He gave me my money back and couldn't care less that I had a deposit or that I drove nine hours with a TWO YEAR OLD.

But as you said something else came along. I swung by to visit a friend (Who has a large collection) I was able to talk him into selling me the new Dum I picked up. So crappy seller, crappy drive- Silver lining:)