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  • 07-06-2008, 12:14 PM
    Larry Suttles
    Re: Shipped my First Reptster Box!!!
    You know what this thread has done for me?

    It has given me an even greater respect for Bp.net any other forum would have deleted this thread for talk of another site. Bp.net rules and has earned it's way to the top like we see it is today! I'm a proud member :)

    David great reply and thanks for the awesome service.
  • 07-06-2008, 12:31 PM
    wilomn
    Re: Shipped my First Reptster Box!!!
    Quote:

    Originally Posted by Larry Suttles View Post
    You know what this thread has done for me?

    It has given me an even greater respect for Bp.net any other forum would have deleted this thread for talk of another site. Bp.net rules and has earned it's way to the top like we see it is today! I'm a proud member :)

    David great reply and thanks for the awesome service.

    While the above is true, there is something else that is also true.

    You guys fight like girls. Not the cool kind of girlfight though, you know, where there's oil or jello or some sort of viscous fluid involved. Far from it.

    You're more like 4 year olds in a slapfest.

    It was entertaining though.
  • 07-06-2008, 01:21 PM
    Patrick Long
    Re: Shipped my First Reptster Box!!!
    Quote:

    Originally Posted by dyoung View Post
    Call me sometime and discuss your concerns 727-686-5456. I am open 24/7 ask anyone who has called. But besides all that...Welcome.

    Thanks to BP.net for giving us this space. Thanks for all the support from the community. We are looking forward to earning your business.

    Thanks,
    David Young

    This is all true. David is such a cool guy! Hes the reason I got a Chameleon!!!!!
  • 07-06-2008, 03:22 PM
    frankykeno
    Re: Shipped my First Reptster Box!!!
    Quote:

    Originally Posted by BT41042 View Post
    Yes maam - Your right - I apologize...

    Thanks for the co-operation. :)

    Quote:

    Originally Posted by Larry Suttles View Post
    HAHA BT got in trouble..;)

    Goofball :rolleyes:

    Quote:

    Originally Posted by dyoung View Post
    Sorry it took so long for me to respond to this post. Someone just emailed me the link. I am not sure if I should reply or not, judging by the fact that someone would just post on a forum with such negativity and assumptions and never approach me knowing how accessible I am, is a little off to me. But hey, no hard feelings.

    First profitability on this is non existent. Our first week we lost almost a thousand bucks, week two and three almost cost us 3k alone. This program was not designed to create large profits. It was designed to help the community. When I approached FedEx with it a year ago all I asked was that they give free boxes to everyone based on the USPS/Ebay theory. They said no and it took a long time to work out how we can do it. It eats up about four hours a day in accounting and another two in packing boxes. If you believe there is a lot of profit in this give it a try, or come work with us for a few days you will change your mind. Within the next few weeks we will have the formulas down to where we should make a dollar a box which is going to be given right back to the community through ReptAid which all the members can vote on where it goes. Remember its not just giving away a box we also have to pay to ship them and everything involved. Oh wait then there is a twenty percent discount.

    As far as customer service of the package. YOU ARE SHIPPING WITH FEDEX NOT REPTSTER. I am more than happy to work on anything you need help with. The return address is yours, the shipper is you, we are called a third party shipper. You are responsible for what and how you ship. If you do something illegal it is on you. Saying Reptster Inc is responsible is like saying FedEx is responsible for what and how you ship. We give the means its up to you to obey the law. To let you know how much it is a FedEx package when I call FedEx gives me the runaround because I am not the shipper. I had to elevate calls to get FedEx to talk to me on packages people shipped. Now I am assigned a special rep and I can be more effective if you need it. But you can call 1800-go-fedex and give your tracking number, it is your package.

    As far as certification and verification. Anybody can pack a box once and send it in. FedEx felt that the video was effective enough to allow the community to ship....

    Daniel, I would love to have you on the site. I am sorry you feel that this is some sort of bandwagon. We are attempting to help the community save a few bucks and people like it. No bandwagon here. Call me sometime and discuss your concerns 727-686-5456. I am open 24/7 ask anyone who has called. But besides all that...Welcome.

    Thanks to BP.net for giving us this space. Thanks for all the support from the community. We are looking forward to earning your business.

    Thanks,
    David Young

    David, thanks for this post and for clarifying things from your point of view. It is appreciated as well as providing your contact information for members here that do have concerns with this new shipping deal.
  • 07-06-2008, 04:11 PM
    daniel1983
    Re: Shipped my First Reptster Box!!!
    Quote:

    Originally Posted by dyoung View Post
    As far as certification and verification. Anybody can pack a box once and send it in. FedEx felt that the video was effective enough to allow the community to ship....

    What does Fedex know about shipping reptiles? Like I said before, the video is far from giving someone the know-how to ship a reptile. But like BT said....people will do things wrong with or without your service.....It is not your fault, but you could include a bit more in the site besides a video and a line about 'using common sense'. That is just my opinion though...take it or leave it.

    Here is a quote from your site:
    Quote:

    Originally Posted by CampasHerps
    I also went to ship out some packages at a kinkos today and was turned away. Fortunately there was an Office Max down the road but we had to just leave them on top of the drop box. They are in transit but it was very nerve-wracking leaving $1000 worth of animals sitting just inside the front door on the drop box.

    That sort of stuff is not good for the hobby, the reptiles, or your business. But then again, some people are stupid....it has nothing to do with your service. Stupid people ruin this hobby though.

    Quote:

    Originally Posted by dyoung View Post
    Daniel, I would love to have you on the site. I am sorry you feel that this is some sort of bandwagon. We are attempting to help the community save a few bucks and people like it. No bandwagon here. Call me sometime and discuss your concerns 727-686-5456. I am open 24/7 ask anyone who has called. But besides all that...Welcome.

    I just joined up this morning and have been scoping things out. I understand wanting to save money.....I am all about saving money. But I am more concerned with the legality of things and openning the door for 'everyone' to ship without any sort of effort or understanding.

    Like I said before, I wish your company the best of luck. Have a good one.
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