BAD GUY-Matt Oakley

Refer to post #118 above.

This information will be scanned and posted tomorrow.

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Originally Posted by Denial

Shouldnt you have all your receipts and everything from your vet? Everytime I go to the vet my vet prints me out a bill and also a diagnostic sheet with the weight of the animal what type of animal it is. They put the pic of her on it and everything. It tells me what the vet said is wrong with the animal and all the medication she prescribed for the animal. Does your vet not do this?

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i will not buy from Matt naw...thanks

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Originally Posted by TankMasterOG

i will not buy from Matt naw...thanks

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Same here.

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Originally Posted by Denial

Shouldnt you have all your receipts and everything from your vet? Everytime I go to the vet my vet prints me out a bill and also a diagnostic sheet with the weight of the animal what type of animal it is. They put the pic of her on it and everything. It tells me what the vet said is wrong with the animal and all the medication she prescribed for the animal. Does your vet not do this?

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Not all vets do, it depends on the facility. A smaller practice that we used to take our pets to would give you just a generic receipt with a summary of services listed (Labwork - $XX.XX, Exam - $XX.XX, you get the picture) and the name of the customer and animal treated. We left with some documentation, but nothing as detailed as you described.

Also on SYR policy it says improper shipping will result in a fee of $200.

Trevor,

Keep your head up. I know this has been a battle watching her, and it's always a hard decision to make when they get to the point of no return. Even more so when the animal has so much potential, but it's best to do what's humane for the animal.




Matt:

You did a piss poor job with packing and that alone shows me that you are not worth dealing with. It's not uncommon for an animal to remain "okay" until they are put through extreme conditions and stress, both of which happen during shipping, and even worse when they are sent through with no protection from those conditions. Maybe you've learned your lesson on shipping, but only time will tell.




I hope both of you are able to reach some resolution.

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Originally Posted by Bruce Whitehead

To matt:

I would question the length of time it took to specify the snake bag was missing. You admitted to that packaging for that snake when you responded to Jamie's query initially and did not mention it then.

I said something about the fact that the bag was missing because Trevor stated that this is exactly how the box looked when he opened it and someone mentioned that it wasn't even in a bag. The snake was in a bag when I shipped it so what he said couldn't be true.

In general:

Personally, I would never buy from someone that does not guarantee a 30 day health check (and not all breeders do), let alone someone that does not guarantee a live arrival.

I do guarantee live arrival, as long as the temps are between 50-90 degrees and the person is there to get the package when it arrives and it's not left on the porch or something. I don't technically have a TOS but do honor this. I do not offer a 30 day health guarantee because as a seller I have no idea how the animal was cared for once it has left me. I have no way in knowing how much the person even knows about herps much less a specific species when they buy an animal. I have turned people down face to face because I did not feel like they would properly care for the animal.

That is one question I ask, even if doing a cash sale at a show, and I get it in writing (yes. I carry my own pens).

If nothing this stands a good example of what documentation and expectations you have of those you buy from, and what documentation is appropriate as both a buyer and a seller.

And always make sure you ask about guarantees, and are comfortable with the answer you get.

Bruce

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How does the chorus in that Kenny Rogers song go??? "You gotta know when to hold em', know when to fold em'. Know when to walk away, know when to run..."

Neither party involved is going to benefit from keeping this thread bumped to the top of the list.

It's the box...

For every one person who posted on this thread there are many more lurkers out there who haven't said a word. And among them are vastly varying levels of experience. Many have a number of years husbandry experience but don't have a lot of experience shipping animals.

Nevermind the names involved and the blame game that has followed ...it's the box. I see a box with large holes that are duct taped shut and I can't stop thinking about the potential implications. The reptile community is going through a precarious time right now. We are facing legislation in multiple levels of government that aims to severely restrict or even eliminate our right to keep exotics. Many people are focused on that fight. What we really don't need is to get completely blind-sided by the shipping industry by having them ban the shipment of all reptiles because a blood python got into the wiring of a plane cruising at 35,000 feet.

Dumping snakes on the side of the road, packing them in escape-enabled boxes, little children being killed... is there a sub-culture among us that wants to see a complete ban on exotic animal ownership? Yes, that is a rhetorical question ... I think.

And for the record, East Coast Reptiles (Matt Oakley's DBA name) IS NOT affiliated with me (East Coast Reptile Breeders) in any way. The similarity in trade names is unfortunate.

Cheers,

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Originally Posted by 2kdime

Good points Bruce.

It would be very wise to keep records of transactions as well as any and all emails for instances like this. I'll be taking pictures of future purchases, maybe even video.

Franky-yes I contacted Matt upon arrival via phone call. I told him about the mites and the piss poor packaging, I hadn't noticed the RI until I had her soaking to drown mites.
Trevor NEVER said anything about RI until this thread was posted even after I asked him what was wrong with the animal on Aug 24th. If he noticed a RI the day he got it why did he never tell me??

I honestly do not remember if Trevor called me or not the day he received the snake.

My only deal is....

He shipped me a healthy snake?
Yes, I did which is my whole issue with this

He used the right packaging?
No, I didn't

He didn't do this or didn't do that....

But Matt DID hear me out when I called him and sent me back 100 dollars to take care of this girls medical bills.

Why give me back 100 dollars?
You told me you had a problem with the animal and wanted to take it to the vet. I only saved the emails from this whole thing until about 2 weeks ago when Trevor emailed me saying that he was going to have the animal euthanized. I asked you what you thought was fair and you told me a $100 refund, so I gave it to you.

I'll check with my vet as to what documents he still has later today.

I really have no more fight in me over this girl you guys, believe what you want. It's been stressful enough trying to get her back to health, now I've got to be called a liar?

Why would I want to lie about this snake?
Like I initially said, to get money

How does that benefit me?

Do I WANT to put this girl down? No

Do I WANT to have to euthanize her? No

In the end, Matt's got 500 bucks, I've got a dead snake.

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The total for the snake was $490 - $100 refund = $390, not $500
I wasn't even going to say anything about this, but you keep saying $500 and it wasn't

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Originally Posted by DBD

Also i've heard somewhere that Matt is banned from local reptile expos/shows, because he had stolen reptiles from people...

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If you're going to post third/forth/fifth party hearsay back up what you say with proof! State where i'm banned from, who I took reptiles from, proof that I have a record something. Don't just try to say something like this as an attempt to discredit me. I've been to 4 shows in my life and are banned from NONE! 3 out of the 4 shows I go to EVERY time that show comes around since 2005.

You already told me in the PM that you sent me that you were friends with Trevor so you were already partial to him from the beginning, I wouldn't expect you to agree with anything i've said whether it made since or not.