To matt:

I would question the length of time it took to specify the snake bag was missing. You admitted to that packaging for that snake when you responded to Jamie's query initially and did not mention it then.

In general:

Personally, I would never buy from someone that does not guarantee a 30 day health check (and not all breeders do), let alone someone that does not guarantee a live arrival.

That is one question I ask, even if doing a cash sale at a show, and I get it in writing (yes. I carry my own pens).

If nothing this stands a good example of what documentation and expectations you have of those you buy from, and what documentation is appropriate as both a buyer and a seller.

And always make sure you ask about guarantees, and are comfortable with the answer you get.

Bruce