Petsmart and Petco HAVE to follow the corporate care sheets. They can't go outside the company "way". I dropped off quite a few BP.net caresheets at my Petsmart that many of the employees loved, but they said that they "disappeared" one day. I'm sure Management tossed them.
However, they do give my number out to people with questions about ball pythons and geckos. They even ask me to sex the ball pythons every time I'm in there. The employees KNOW at this particular location that the information is less than ideal, but their hands are tied. That doesn't stop them from asking me questions anyway (and paging me when I'm in the store shopping if they happen to have a customer interested in a ball python at the same time, or tracking me down and dragging the customer to me to answer all their questions! LOL).
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