Typically they're supposed to arrive before 10:00am. That's the delivery schedule usually used by trustworthy shippers. That being said, the shipper has no control over FedEx's actual schedule for the day, and that may be why they are reluctant to give you an exact time. I've had many shipments (not necessarily animals) that were supposed to arrive before 10:00am, but did not until sometime well after noon.
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