Seriously? When did you contact them. I've started talking to them about a year ago and always had quick replies...Originally Posted by starmom
I always purchase the RBI RHP's.
As for customer service, Rich is awesome. Animal Plastics has taken many months and several emails from me and still has not followed through.
However, their lousy customer service has saved me a bunch of money since I'll make my own boa cages now
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