From first hand experience, the hosting was terrible.
No host is perfect. But, I've had my personal web site hosted with 1and1 for probably 7 or so years and I recall about 2 times where I've had to contact tech support for various issues.
I think that for someone that isn't familiar with hosting and how to set things up, the Admin backend for GoDaddy is confusing and clunky. 1and1 is a little more straight forward and newbie friendly.
Don't take my word for it. Shared hosting is dirt cheap. Try both hosts out for a few months and form your own opinion![]()