I've had problems with my baby shedding also...same as you described. I soaked mine in a rubbermaid container for about 40 minutes then peeled off what I could by hand. Her head still has some shed on it but I am taking her to a vet this week to get the eyecaps removed (thats what I'm worried about the most). so to reiterate, soak in warm water for about 40 minutes then get her out and see what you can work off....do the top first and then work around the belly since it is the most sensitive.