It seems to me like yall are beatin a dead horse. The op is new to having and raising a snake, yall keep asking about his set-up which he explained and I didn't see a problem with.
Yes he did jump to the conclusion that it was the sellers fault.
The bottom line is sometimes things happen and they can't be explained.
I think is was great of Deb to step up and help the kid. now he has a new snake and it's doing well, and in a few weeks he can get the other one that the seller offered as replacement (if he chooses to).
The poor kid will probably NEVER come to this site again which is sad because I think he could learn alot from the members here.
This is supposed to be a helping/learning community, I wish people would keep that in mind when posting.
With all that said, can we just move on and give it a rest?