Quote Originally Posted by SamuraiZr0 View Post
that's sorta my issue.. i have the dif set to 1 and it's in H1 mode. the issue is that it reads way off of my ambient. i have a dig themomometer (one of two that read identical to the ambient) they say my ambient is 79 my ranco sitting in the same room in the same spot reads 86. so i used my helix and the helix reads the ambient a 79 so the ranco has to be off.. but why?
The probe or the actual unit could be not functioning properly. If this is a new thermostat I would contact the vendor and explain the situation; they should offer you a replacement.