First, let me say it is very noble that you are so passionate about helping the animals... but as everyone has stated, you sadly won't be able to do much at all.
I worked for Petsmart...leaving a very good job because I thought it would be great. It sucked. I tried the very things you're talking about doing and nothing worked. I tried telling them about how the enclosures should look - they didn't care because 'policy said they had to look THIS way'. I tried taking the animals out for some handling and excersise when things were slow - they said it was 'bad for business'. They are SET in their archaic system and will NOT change. It's sad, but true. To counter, I told anyone and everyone that was interested in any animal to research it first, where to find good info, and where to go to get better animals and supplies.

Quote Originally Posted by MuzeBallPythons View Post
Also, my bf is a Video Game Design student. He has thought about dropping out of the uni because it's expensive, he does not see eye to eye with some teachers, etc. But we researched the job market in his field (which is similar to yours) and realized that a degree is a big asset in having as many choices as possible in regards to which company to work for.
I just wanted to say here - If he is really serious about the industry, make sure he gets an internship NOW!
My BF HAS the degree and is having a hard time getting anywhere because of a lack of experience. In the game industry, an internship is essential to success. Just a word of advice.