Was it a privately owned stable? If it was, that's probably why you were successful. I'm not trying to put you down, but a nationwide chain run by a corporation is a totally different animal. Even if you could convince your manager to put their own job on the line to let you do the extra stuff on your own pay, eventually corporate will find out about it, and chances are you'll both lose your jobs. You've got to remember, corporations generally don't care about the people or animals that they are involved with. The bottom line is how much profit they can make. If the snakes are selling and making them a profit as it is, they won't change their policies. They probably spend only $10 or so for each ball python. Most of the time they get sold for $80 before they get sick or die. That's considered an acceptable loss to the people in power. As far as most of them are concerned, they aren't selling animals -- they're selling product. You would have to convince them that they would make more money by spending more money and time to take better care of the animals. If you really want to try and change the way things are run, more power to ya. But really, you're best bet will be to not make a huge fuss as soon as you walk in there. Take the best care of them that you can with what they give you to work with, and try to make little changes for the better here and there when you can.