I go to a locally owned small town shop that is awesome! They have even sent me home with a $0 bill because the brakes didn't need replaced at that time. It is nice to be able to go somewhere and know they won't rip you off. I tip the person that does the work. They are usually the one that gives you the bill and checks you out so it is easy but otherwise you can usually just go back and thank the mechanic and slipp them a few bucks.