Yes she did say that it is only heated from the overhead light. I will definitely use your advice and switch to a substrate and try to solve the humidity issue.

I did ask her about what/how she feeds the snake, she feeds it right in the enclosure and feeds f/t mice. I am not sure about how often but I will definitely try to find out about the snakes regular eating schedule and what might be abnormally normal for the snake.

Thanks a lot for the advice.