The problem with these places is that they give you guidelines for snake/reptile care that are incorrect and there's not always an employee who kows better.

For one example, on the snake feeding charts for petsmart it says we are supposed to feed baby snakes twice every week... monday and friday.

Luckily at my petsmart there are a few employees who know a bit about reptiles, but this isn't always the case

And this is why we have decent stores (we can only break the rules so much before we get in trouble... even if its in the animals' best interest) and then we have bad stores.