Quote Originally Posted by Colin Vestrand View Post
no that's just them being dumb... tell them to call the reptster customer service number while you're there.
Colin this guy was far from dumb, he has a really bad attitude, but is well informed when it comes to FEDEX policy. David on the other hand tried to give me some BS excuse and suggested I go to another drop off spot. That is not exactly the type of customer service I expect from a legit opperation! In that instance my wife and I had to resolve the issue with FEDEX ourselves. If I use my own verified account then I know there will be no hassles and I am cool with paying a little more so I can drop my animals off in a few minutes rather than spending 45 min. haggling with a guy who is a stickler for the rules.