That is the exact reason I want to work at a pet store!!!! I want to make sure people do not buy on impulse and get the correct supplies and are not cutting corners. the people at the petstore where I got Kyros were very sketchy with their info on Ball pythons. ask any question about corns and they knew. They told me that Kyros would only get about 2 feet long!! Of course I am the biggest researcher in the world. I research until I know everything about the animal I want and after that wait till I have absolutely everything I need then buy it... average joes do not....I share your frustration.