Repster Shipping Feedback

[frankykeno]

I'd just like to remind our membership that we do NOT encourage slurs against another website. We don't appreciate it when it happens to BPNet elsewhere so we don't like to see it occur here. Thanks for understanding that even if you don't agree with another website, we'd appreciate if you would keep that personal opinion out of our public threads.

[jglass38]

[mooingtricycle]

Alicia, Judy is correct. I was addressing the post I quoted above about Fauna. Nothing about being a member on Repster.

Dont you go and get me confused now!Its always the A's! Bwahahahaha

Because of course im the only Alicia that you could be thinking about......

KIDDING. Moving on now.....

[grunt_11b]

I saw where David posted an e-mail that showed he had told her he didn't want to continue with the transaction/deal.. I don't know how to check the validity of the e-mail, but if it is a real e-mail then all that stuff was lies?.? I just hope someone can find out if that e-mail was real or not..

Alan

[karbogast]

I haven't followed the issue with reptster on fauna but I did have a rather interesting experience trying to ship out a ball python to Cali two weeks ago. I shipped four previous times without any problems but this time was a whole different story.

The guy at the counter was refusing to ship because I was using a third party entity for my shipping and according to him FEDEX has no way to verify that the people shipping through reptster are certified to ship. I didn't have my account # on me so I had to speak to a CS rep to get my account # and to comfirm that I was a verified shipper. Even after confirming that I was a verified shipper, the FEDEX guy grabbed my box and account info and stated to me that he didn't think this would be shipped out because he was calling security. At this point I lost it!!!!!!! My wife fearing I may totally lose my cool had me go outside to calm down while she handled the security issue. Basically she was asked questions about how the snake was packed and when she gave all the right answers the security guy gave the O.K. to ship the snake. I talked to Dave and he said this had been a problem with this guy at the Longwood, FL hub which I use and that UPS would be on board soon. I didn't really like that explanation because if third party shipping of live animals is not an issue with FEDEX then why has this guy and another hub in Cali been so difficult to ship through. For all of the aggravation I really only saved about $12 by going through reptster and that doesn't exactly equal 40%. A 12x6x6 box cost $48 and change through reptster and if I just used my FEDEX account it would have cost just under $60 with the fuel surcharge. For me that is just not enough savings to have to go through the ordeal I went through and maybe my next shippment will go smoothly, but with so many other stressful factors that come with shipping this is one that I don't want to have to worry about. Not to mention that a simple 5 min. drop off turned into a 45 min. fiasco that caused my family to be late to my oldest daughters first grade open house.

I am not trying to put down the reptster shipping service, but I did want to share my experience to show that you can run into problems if you run into a FEDEX employee that is a stikler for the rules and apparently shipping live animals using a third party account is against FEDEX corporate policy. I strongly suggest that if you are not verified to ship through FEDEX that you go through the proccess as insurance even if you use reptster. Bottom line is that if I used my account to begin with I would have had no problems and if I wasn't verified there is no way that snake would have been shipped once the employee noticed the third party issue. I just feel like I went through getting verified for a reason and I don't want to feel like I am trying to sneek around and try to get away with something and that is how I would feel if I was to use it again.

My question is, does FEDEX know that Dave set up this account for shipping live reptiles?

[SPJ]

I haven't followed the issue with reptster on fauna but I did have a rather interesting experience trying to ship out a ball python to Cali two weeks ago. I shipped four previous times without any problems but this time was a whole different story.

The guy at the counter was refusing to ship because I was using a third party entity for my shipping and according to him FEDEX has no way to verify that the people shipping through reptster are certified to ship. I didn't have my account # on me so I had to speak to a CS rep to get my account # and to comfirm that I was a verified shipper. Even after confirming that I was a verified shipper, the FEDEX guy grabbed my box and account info and stated to me that he didn't think this would be shipped out because he was calling security. At this point I lost it!!!!!!! My wife fearing I may totally lose my cool had me go outside to calm down while she handled the security issue. Basically she was asked questions about how the snake was packed and when she gave all the right answers the security guy gave the O.K. to ship the snake. I talked to Dave and he said this had been a problem with this guy at the Longwood, FL hub which I use and that UPS would be on board soon. I didn't really like that explanation because if third party shipping of live animals is not an issue with FEDEX then why has this guy and another hub in Cali been so difficult to ship through. For all of the aggravation I really only saved about $12 by going through reptster and that doesn't exactly equal 40%. A 12x6x6 box cost $48 and change through reptster and if I just used my FEDEX account it would have cost just under $60 with the fuel surcharge. For me that is just not enough savings to have to go through the ordeal I went through and maybe my next shippment will go smoothly, but with so many other stressful factors that come with shipping this is one that I don't want to have to worry about. Not to mention that a simple 5 min. drop off turned into a 45 min. fiasco that caused my family to be late to my oldest daughters first grade open house.

I am not trying to put down the reptster shipping service, but I did want to share my experience to show that you can run into problems if you run into a FEDEX employee that is a stikler for the rules and apparently shipping live animals using a third party account is against FEDEX corporate policy. I strongly suggest that if you are not verified to ship through FEDEX that you go through the proccess as insurance even if you use reptster. Bottom line is that if I used my account to begin with I would have had no problems and if I wasn't verified there is no way that snake would have been shipped once the employee noticed the third party issue. I just feel like I went through getting verified for a reason and I don't want to feel like I am trying to sneek around and try to get away with something and that is how I would feel if I was to use it again.

My question is, does FEDEX know that Dave set up this account for shipping live reptiles?

This is really interesting because according to Reptster, you don't need to be certified. All you need to do is ship using their account. There are people using Reptster because they are NOT certified. It sounds like if you cannot ship on your own and have your own account to use in a pinch, you may be stuck and not be able to ship using the Repster account.
I did notice reading the Fed Ex terms just now that you cannot use your account to consolidate shipments from multiple people since the account is person/business and location specific. I take it that means that you cannot let a bunch of people all over the country ship using your account.

[SPJ]

Box stealer. LOL.

[jglass38]

Box stealer. LOL.

It sounds so wrong when you say it that way!

[7serpents]

I myself have shipped 5x's using reptster and saved an average of 25-35% and had no issues whatsoever! I've also sold boa's off the site as well using their classifieds...All Packages have arrived on time and everyone was happy with the packaging. Of course the Boxes aren't free thanks to a few people that thought it would be fun to ruin it for all but I still get a discount and I still save money.

I've also talked to other folks using the service and they have had ZERO issues with the shipping and have all saved money over using their FedEx Accounts...

Use the service for yourself and make an opinion/judgement... I was skeptical at first which anybody might be when dealing with something new but so far no complaints!

[Nate]

Box stealer. LOL.

I need clarification on this accusation.

Jamie, David says you're the first one to successfully steal boxes from him.

You say you were just poking around trying to get a quote.

Was this when the boxes were free that they were sent out to you? That's not theft...you can't really steal something that's free can you?

or was it when the boxes/accessories started being charged? If so....you didn't pay because you were trying to get a quote - sooooo why were boxes shipped to you when they didn't receive payment? If that's the case, then it sounds like the software had a glitch of some sort. If it's a glitch - it's YOUR fault? YOU get banned?

Sounds more like someone getting dumped..

"I'm breaking up with you"

"You can't break up with me...I just broke up with you"