Thanks.
The fact that she didn't even try to make excuses for it tells me that she doesn't think there is anything wrong with it. And even if they were receptive to me helping them there I still can't do anything about all the animals at his house since they aren't program animals.
Also, since this is such a small group whereas the other facility they have has 100s of animals I don't think they are capable of taking care of them - even if they knew what they should be doing. (and on that note - maybe they don't know the proper husbandry for reptiles - but anyone knows that poop should be cleaned up).
I'm going to talk to her tomorrow and ask her about the condition of the animals and the cages and see what she says - but even if they are receptive to my suggestions I don't think they have the manpower, time or money for all the animals they have - and even with the best of intentions that is a problem.
I don't think they have bad intentions but I don't think they are capable of taking care of these animals. In fact, she was telling me how she rents and the 3 squirrels she has are tearing up the place that she rents and she hopes the landlord doesn't find out - which is always a sign of a irresponsible pet owner - and if they can't take care of their animals at home I don't have much faith in them being able to take care of exotic animals that need special care.