We had a bit of trouble, NOT with Repster itself, but with Fedex being weird with our package.

A plane broke down and our shipment was showing to still be in the origin hub, when in reality it was put onto another plane and heading for me. The morning I was supposed to recieve the shipment, both the seller (Heather) and I were on the phones with Fedex trying to find out where our package was.

Fedex told us it was in California.

Heather talked with the Repster guy and he was instrumental in finding where our package was (actually in Michigan!) and getting it to us the very next morning.