Quote Originally Posted by MeMe View Post
really?

interesting...when I had my helix plugged right into the wall and I lost power it blew the fuse in the helix. I of course called Rich at Reptile Basics. One of the questions he asked me was..."Do you have the helix hooked up to a surge protector?" I said no and he advised me to use one.

now I have a power bar with a surge protector.


Nothing against Rich, because I send him alot of business, but remember that Rich does not manufacture Helix's. I have every one of my Helix thermostats plugged directly into the wall, and have never had a problem in five years. With that said, I did encounter a lightning strike about a month ago that screwed up a DBS-1000 and a 1500 watt system. They are at Helix, and are just about done and ready to come back home. But, even the lightning strike didn't blow the internal fuses. I wonder what happened to yours Meme?